FAQ

Premium Subscription

What are the benefits of a Premium Membership?
As a Tagimat premium user, you will be able to perform an unlimited number of hashtag searches using your paid package, each premium package has a limit on the number of searches, you can perform an unlimited number of searches per day, within your package limit. You can buy premium packages any times per month without restrictions. If you need even more searches - write to us by email and we will offer you exclusive VIP packages.
How many hashtag collections will I get on Premium?
Premium Tagimat users will get access to all 12 hashtag collections for each search and up to 30 hashtags in each collection. At any of Tagimat premium tariff, you will receive a maximum of collections of hashtags for each search, search results are always unique and depend on the desired hashtag, so for each tag the output will be different.
What is the difference between the Free and Premium members?
All new Tagimat users receive 3 free searches after registration and email confirmation, after spending these 3 free searches you need to choose one of the Tagimat premium tariffs in order to continue using the Tagimat service. After successful activation of premium package you will be able to perform unlimited number of searches within the search limit in the selected premium package.
Will I get an invoice of my purchase?
Our payment provider will automatically generates an invoice about 24 hours after we have received the payment. You will be able to download it from your our payment provider website or via email request.
Is my subscription automatically renewed every month?
Yes. Your subscription will renew automatically unless you cancel this option (always with the original price, no discounts apply for renewals). To cancel the automatic renewal of your subscription and avoid future non-desired payments you must cancel your subscription from your user's profile. Please make sure you do this after you have received a message from Tagimat confirming that the payment of your purchase has been successfully completed, otherwise you will cancel your subscription completely.
Can I cancel my subscription and order a refund of my purchase?
At Tagimat we want you to be happy. So, if you are not completely satisfied with our services, we offer a 7-day refund guarantee. You can get the full refund within 7 days from the purchase date, if and when, you didn’t get to use the service, that is, you hadn’t make any hashtag searches. If that is your case, you can request the refund through the email request. You can only request the refund of the current billing period. Please note that previous subscriptions cannot be refunded.

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